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NEW TO ASW - Plan on 23l Nano Planted & Breeding RCS Tank

Discussion in 'Introductions and Greetings' started by Jamie_hill1987, Jan 8, 2013.

  1. Garuf

    Garuf Moderator Staff Member

    Joined:
    Mar 22, 2009
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    Location:
    Leeds, England.
    That's it, I order from Germany and China more than anywhere else in the world and I don't mind taking the chance, I don't think it's unreasonable to expect any business regardless of location to communicate well when or if things go wrong.

    Ultimately I'm a bit more canny when ordering from china and will never buy something that has a very high probability of something going wrong unless the savings far outweigh the risk, also, some companies are very good, others, awful you soon learn which to avoid.
     

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  2. Jamie_hill1987

    Jamie_hill1987 New Member

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    Location:
    United Kingdom, Portsmouth.
    Feel the exact same way.


    Sent from my iPad using Tapatalk HD
     
  3. Jamie_hill1987

    Jamie_hill1987 New Member

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    Location:
    United Kingdom, Portsmouth.
    Cheeky sod said they would refund £5 and for me to source brackets locally, that is not happening!
     
  4. Garuf

    Garuf Moderator Staff Member

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    Location:
    Leeds, England.
    Send it back and get a full refund. That's not on at all.
     
  5. Jamie_hill1987

    Jamie_hill1987 New Member

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    Location:
    United Kingdom, Portsmouth.
    Trouble is it will be at cost to me then :0/

    No guarantee they will refund.
     
  6. Garuf

    Garuf Moderator Staff Member

    Joined:
    Mar 22, 2009
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    360
    Location:
    Leeds, England.
    Legally they have to but I do see where you're coming from, a paypal conflict is an option but a hassle.
     
  7. Jamie_hill1987

    Jamie_hill1987 New Member

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    Location:
    United Kingdom, Portsmouth.
    I have asked him to basically stop mucking about and just send 2 brackets to go with what should be my brand new light unit, without them it is redundant and useless.

    If he hasn't resolved or shown willingness to help I will raise with eBay, what hassle.
     

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