Things were resolved in the end thanks to paypal~ I disputed the payment through paypal and they ruled in my favor. Aquaspot had offered me a "deal" after i had posted my experience on the forums i visit. Their "deal" was no charge on handling and free standard shipping (basically they would resend my $120 order that i had already paid in full for an additional $90). I'm just glad that paypal was able to get my money back. It's really sad though, Aquaspot could've just been more friendly and made me a real deal to compensate for my missing order, such as dealer price on my order etc.. but instead not only did they not get any of my money, they lost an order of plants as well as a customer.
|